Privacy Notice

1. Overview

ProLottoCA ("we," "our," or "the platform") maintains a firm commitment to safeguarding user privacy. This Privacy Notice describes our practices for gathering, utilizing, disclosing, and protecting information when individuals engage with our educational probability frameworks.

Through platform utilization, you acknowledge and consent to information handling as outlined in this notice.

2. Data Collection Practices

Directly Provided Information

During ProLottoCA account establishment, we gather the following user-supplied details:

• Complete legal name
• Electronic mail address
• Contact telephone number
• Birth date (for age verification compliance)
• Residential province

Automated Collection Methods

Platform visits may trigger automatic collection of:

• Internet Protocol (IP) address
• Browser identification and version details
• Device specifications
• Navigation patterns and session duration
• Originating website addresses

3. Information Utilization

Your provided information serves these specific objectives:

• Platform Access: To facilitate account creation and ongoing engagement
• User Communication: To transmit platform updates and important notifications
• Regulatory Adherence: To maintain compliance with Canadian educational platform regulations
• Age Verification: To confirm all users meet the minimum 18-year age requirement
• Security Measures: To identify and prevent unauthorized access attempts
• Platform Enhancement: To evaluate and refine service delivery

4. Information Disclosure Practices

ProLottoCA does not commercialize, exchange, or lease user information to external entities. Information sharing occurs exclusively under these circumstances:

Regulatory Bodies

We may transmit information to Canadian regulatory authorities as mandated by law or platform authorization requirements.

Service Partners

We may distribute information to authorized service partners who facilitate:

• Electronic communication delivery
• Platform hosting infrastructure
• Data evaluation services

These partners maintain contractual obligations to protect information and utilize it exclusively for designated purposes.

Legal Obligations

We may disclose user information when legally required, court-ordered, or when disclosure appears necessary to protect platform rights, user safety, or public safety.

5. Information Protection

ProLottoCA implements appropriate technical and organizational safeguards to protect user information against unauthorized access, modification, disclosure, or destruction. Protective measures include:

• SSL/TLS encryption for information transmission
• Secure password storage methodologies
• Periodic security evaluations
• Access restriction protocols
• Protected backup procedures

However, no internet transmission method or digital storage system achieves absolute security. While we endeavor to protect your information, we cannot ensure complete protection.

6. Information Retention

We preserve user information for durations necessary to:

• Deliver platform services
• Satisfy legal obligations and regulatory mandates
• Address disputes and uphold agreements
• Maintain records as stipulated by Canadian regulations (typically 7 years)

Following retention period expiration, we securely eliminate or anonymize user information.

7. User Privacy Rights

Under Canadian privacy legislation, you possess specific rights regarding your information:

• Access: Request copies of information we maintain about you
• Correction: Request amendments to inaccurate or incomplete information
• Deletion: Request information removal (subject to legal retention requirements)
• Processing Restriction: Request limitations on information processing
• Portability: Request information transfer to another service provider
• Objection: Object to particular information processing activities

To exercise these rights, contact us at privacy@prolottoca.com.

8. Cookie Implementation

ProLottoCA utilizes cookies and similar technologies to enhance platform functionality and user experience. Comprehensive cookie information appears in our Cookie Policy.

9. Minor Protection

ProLottoCA exclusively serves individuals 18 years and older. We do not knowingly gather information from minors. If we discover inadvertent minor information collection, we promptly delete such information.

10. External Platform Links

Our platform may contain links to external websites. ProLottoCA bears no responsibility for these external platforms' privacy practices. We recommend reviewing their privacy policies before providing information.

11. Notice Modifications

We may periodically update this Privacy Notice. Material changes will be communicated through platform notifications or email. The "Last Revised" date at the top indicates the most recent update. Continued platform usage following modifications constitutes acceptance of the revised notice.

12. Contact Information

For privacy-related questions or to exercise your rights, contact us at:

13. Regulatory Compliance

ProLottoCA operates under authorization from the Québec Lottery Corporation (Loto-Québec) and complies with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

14. Information Security Incidents

Should a security incident affecting user information occur, we will notify affected individuals and relevant authorities in accordance with applicable Canadian law. Notifications will include incident details, potential consequences, and remedial measures.

15. Consent Withdrawal

You may withdraw consent for information processing at any time by contacting our Privacy Team. Note that consent withdrawal may limit or prevent platform access, and we may retain certain information to fulfill legal obligations.